Privacy Policy

1. Introduction
Welcome to Tapwise Technologies (“we,” “us,” or “our”). We’re committed to protecting your privacy. This policy explains what information we collect on https://tapwise.tech, how we use it, and your rights.

2. Information We Collect

• Personal Data: Name, email address, phone number, company name—only when you voluntarily submit via contact forms, newsletter sign‑ups, or quote requests.
   
• Usage Data: IP address, browser type, device info, pages visited, timestamps. Collected automatically via cookies and analytics.
   
• Cookies & Tracking: We use cookies, Google Analytics, and similar tools to understand site performance and your preferences. You can disable most cookies via your browser settings.
   

3. How We Use Your Information

• To Provide Services: Respond to inquiries, send quotes, demos, and support.
   
• To Improve Our Site & Services: Analyze usage patterns, optimize features, and tailor content.
   
• Marketing: With your consent, send newsletters, product updates, and offers. You can unsubscribe anytime.
   
• Legal Compliance: Prevent fraud, enforce our Terms of Service, and comply with legal obligations.
   

4. Data Sharing & Third Parties

• Service Providers: We share data with trusted partners (e.g., hosting, email, analytics) only as needed to deliver services.
   
• Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
   
• No Sale of Personal Data: We do not sell or rent your personal information to third parties.
   

5. Data Security
We implement industry‑standard measures (encryption, firewalls, access controls) to protect your data. However, no system is 100% secure—please use strong passwords and update them regularly.

6. Data Retention
We keep personal data only as long as necessary:

• Active Leads & Clients: Up to 5 years after last interaction.
   
• Newsletter Subscribers: Until you unsubscribe.
   
• Analytics Data: Aggregated and anonymized; retained for up to 24 months.
   

7. Children’s Privacy
Our site is not directed to children under 13. We do not knowingly collect or maintain personal data from minors. If you believe we have, please contact us immediately and we’ll delete it.

8. Your Rights
Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
   
• Object to or restrict processing.
   
• Lodge a complaint with your local data protection authority.
   

To exercise any of these rights, email privacy@tapwise.tech.

9. Changes to This Policy
We may update this policy periodically. We’ll post changes here with an updated “Last updated” date. Significant changes will be communicated via email or site banner.

10. Contact Us
If you have questions or concerns about this policy, reach out:

• Email: privacy@tapwise.tech
   
• Address: Tapwise Technologies,401  Bay st, 20th Floor, Toronto, ON,    M5H 2Y4
   

Thank you for trusting Tapwise Technologies. We take your privacy seriously.